Products purchased online at HandsFreeFarm.com may be returned for a full refund within 30 days of purchase if our Product doesn’t start when they arrived, arrived in damaged condition, or are still in an unopened box. Open items returned within 30 days are subject to a 15% restocking fee.
A return material authorization (RMA) number is required before returning any merchandise. Please send your request including your Name, Address, and Order Number to firstname.lastname@example.org and a RMA will be provided within 1 business day. Once you have a RMA number, send us your return with the RMA number marked clearly on the outside of the box. Shipping fees for returns are your responsibility.